Related sites

Department of Mines and Energy

Website: www.dme.qld.gov.au

ENERGEX

Phone: 13 12 53
Website: www.energex.com.au

Ergon Energy

Phone: www.ergon.com.au
Website: 13 10 46

Licensed energy retailers

Click here for a list of licensed energy retailers

NEMMCO

Phone: 1300 361 011 (toll free)
Website: www.nemmco.com.au

Energy Ombudsman

Contact the Energy Ombudsman's office for advice or complaints you may have either with your retailer or distributor.
Phone: 1300 300 993
Website: www.ecpo.qld.gov.au

Department of Communities (rebates)

If you have a Pensioner Concession Card, Repatriation Health Card - For All Conditions (Gold Card), Health Care Card or Queensland Seniors Card, you may be entitled to a concession on your electricity costs and the Community Ambulance Cover levy (which is included in your electricity bill). Contact the Queensland Government's Department of Communities to check your eligibility.

Queensland Competition Authority

Phone: (07) 3222 0555
Website: www.qca.org.au

Office of Fair Trading Qld (for consumer protection)

Phone: 13 13 04
Website: www.fairtrading.qld.gov.au

Centrelink

If you receive payments from Centrelink, you may be able to have your electricity or gas payments deducted from your Centrelink payment. Contact Centrelink for more information on this service.
Website: www.centrelink.gov.au